When adding or updating listings on eBay you may occasionally come across listing errors or warnings back from eBay:

category doesn't accept variations

The tabular array below lists the most common errors/alarm messages from eBay, and what you can do to resolve them, to ensure whatsoever affected product(s) are listed successfully on eBay.

ERROR Message

SUGGESTED SOLUTION 

category doesn't accept variations
 The reason for getting this validation error is because the eBay category that the products it is mapped to does non allow products with variations to be listed within information technology.

To resolve this, you will need to remap the production to a category that does support variations.

  • From the product page in eBayLINK, click the Edit button, in the Categories section, click "Add new mapping"
  • Detect some other suitable category which has the following symbol:
  • Click save mapping, which will bring y'all dorsum to the Product page,
  • Finally, click update to commit the changes and go to the dashboard and click the "update market place" button.

Check back in one case that has been completed to ensure the production is listed / updated.

For a list of eBay categories that allow variations, see this eBay commodity, Which categories can have listings with variations?

 
Buyers love big photos that conspicuously testify the item, so please upload high-resolution photos that are at least 500 pixels on the longest side

 Essentially the image or images supplied practise not meet eBay's requirements, which are

Nosotros've got a few uncomplicated rules and recommendations for using pictures on eBay: (full commodity)

Rules
All listings* on eBay.com.au and nearly other eBay sites must meet these requirements

  • Every listing must have at least ane photo.

  • Photos need to be at to the lowest degree 500 pixels on the longest side.

  • Y'all can't use a catalogue or stock photograph if you're list an item as 'used'.
Recommendations
To make sure buyers go a proficient look at the item they're thinking virtually purchasing

  • Optimise for mobile – brand your pictures 1600 pixels on the longest side.

  • Keep your images clean – no text, borders or uncluttered backgrounds.

  • Use watermarks sparingly – brand certain they don't distract a buyer's eye from your production.

Other best practise tips:

  • We recommend uploading photos as a .jpg file, just yous tin upload photos in any of these file formats:

    • JPEG (.jpg file extension)

    • PNG (.png file extension)

    • TIFF (.tif file extension)

    • BMP (.bmp file extension)

    • GIF (.gif file extension)

  • If your photo is in JPEG format, it should have a quality of xc or higher on the 0-99 JPEG quality scale. We'll then optimise it for display in your listing.

  • Earlier you start uploading, rename your photo files with names that volition aid you call back what they are, and put them in a folder on your computer where you tin find them apace and easily in case you need them again.


Visit the Seller Eye to learn more than almost using corking pictures and photo quality recommendations.

For more than data on other requirements for sellers and tips on how to meet – and exceed – buyers' expectations, read Selling practices.

 
Variation Specifics provided does non match with the variation specifics of the variations on the item.

 In that location are ii possible reasons for getting this error on a production:
  1. An originally single variant product is now beingness sent as a multi-variant product - eBay will not allow this so the production needs to be completely ended, deleted and re-listed.
  2. The variation data for the production from the eCommerce store is not good specially good e.g. dissimilar attribute names in different variants.

And so, it would have originally listed fine just now is not getting updated due to failing the validation rules.		 
Variations Specifics and Item Specifics entered for a Multi-SKU item should be different
eBay will show the in a higher place error bulletin/s on your products in Omnivore if y'all try to add an item specific which has the same name as the product variation name. Size and Colour are common examples but this can be other names as well. Please meet this article on the steps needed to fix this trouble
 
A product cannot be moved from a Variation-enabled Category to a Variation-disabled Category
 This error means that a product was previously listed with variations, thus is in a Variation-enabled Category on eBay and has been moved to a category that doesn't support variations.

For whatever products with this mistake nosotros need to delete/purge the item from eBay, delete the category mapping for them to re-list.

You will need to submit a back up request to accept this done.

 
UPC should only contain digits
 If your products show an eBay validation error similar this:

"ebay validation error: UPC should only contain digits" and it is followed by scientific notation.

Information technology means that an update has gone wrong somewhere, most likely while updating Product Identifiers in your store via re-create/paste from Microsoft Excel which inverse number field for this Product identifier e.yard. UPC to this "9.111E+12".

This eBay validation error tin besides occur if your UPC contains not numeric characters, e.g. 14500-459-1111, these should be removed.

Y'all can besides get this fault with UPC'due south containing letters, eg when the SKU or the MPN has been placed in the UPC field, again either remove UPC or update it with the correct one.

More information virtually UPC can exist found here: https://en.wikipedia.org/wiki/Universal_Product_Code

Please check this data on your store and correct information technology, one time washed, get to the dashboard and click "Sync now" to refresh the information.

For more information about Excel issue see this commodity. http://superuser.com/questions/413226/why-does-excel-treat-long-numeric-strings-as-scientific-notation-even-after-chan


Yous can check GTIN existence here
https://gepir.gs1.org/index.php/search-by-gtin

Listings having an eBay validation error will not exist updated or listed on eBay until the fault is resolved. 

Your PayPal email accost was non found
 This error means that the PayPal address provided cannot exist institute / verified past eBay / PayPal.

At the time of creating a listing, eBay confirms that the Paypal account supplied in the payment concern policy is:

  • Verified premium account OR
  • Verified business concern account

Please ensure that the right address has been entered into Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.


It could be as simple every bit a child account has been linked, which isn't allowed to write transactions confronting the parent.

In curt, if the email address is typographically the same betwixt our organisation and the payment business organization policy; so the retailer will need to confirm with PayPal as to why it may not be coming upwardly

No listings can be made on eBay until this is resolved. 


You lot must have a valid PayPal Account in skillful continuing to crave immediate payment.
This error means that the PayPal address provided cannot be verified as being in good standing past eBay / PayPal.

At the time of creating a listing, eBay confirms that the Paypal business relationship supplied in the payment business concern policy is:

  • Verified premium account OR
  • Verified business organisation business relationship

Please ensure that the correct accost has been entered into Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.

It could exist every bit simple as a child business relationship has been linked, which isn't allowed to write transactions against the parent. It may exist the PayPal account is not a business account.

In short the retailer will need to confirm with PayPal as to why it is non in good standing.


No listings tin be fabricated on eBay until this is resolved. 

The tags                                      Size                                    is/are disabled as Variant
The tags                                      Band Size                                    is/are disabled as Variant
The tags                                      Style                                    is/are disabled as Variant
The tags                                      Quantity                                    is/are disabled as Variant
The tags                                      Type                                    is/are disabled as Variant
 The mistake occurs considering eBay restricts the apply of certain words/values, every bit the name for a variant attribute under a particular category.

For case, on eBay AU under the category "Baby » Nursery Bedding » Sleeping Bags & Sleepsacks", yous are non immune to employ a value of "Size" every bit a variant attribute proper noun. This is because eBay has reserved "Size" every bit an Item Specific for that category.

The fastest mode to resolve the consequence is to rename attribute for the variant (due east.g. use "Product Size" instead of "Size").

 
variants practise non have unique attributes
 This fault occurs when some of the variations you are trying to list in a multi-variation listing, have  the same variation value. (e.g. you accept more than 1 variant with size = 9)

Check that the variation values are all unique for your product variants.

 
The item can't be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.
 Your listing may contain titles and/or a clarification which contain illegal words, or your eBay account may not be up to standard to keep listing.

Cheque your championship/clarification for prohibited words. Meet eBay'south offensive policy.

Some eBay sites will also block titles/descriptions containing Brand/Copyright names or conflicting information. Eg. mentioning Apple tree in a description of a Androidproduct (This policy can vary between eBay sites).

Try deleting your description and adding limited information to exam this issue. You should besides contact eBay straight to ensure your business relationship is not limited or restricted in whatever manner.

 
Missing name in the variation specifics or variation specifics set.; zeroed out
 The cause for this error could be i of the following:
  • When one or more of the product variations is missing the appropriate information. For example if 1 or more than of the product variations is missing the color or size information. Check all variants of the product to ensure they all accept the required variation information.
  • If yous take modified the value of the variation label used by the product. For example, if the variation characterization was initially called "Colour", but you have since changed it to be "Colour". The only way is to resolve this fault is to end the eBay listing, and so list the product as a new eBay listing.
  • You have added or deleted product variations
 
The UPC field is missing. Please add UPC to the list and effort again.

or

 For some products, eBay requires that a UPC number be provided when listing a production.

A UPC (Universal Product Code) is a barcode symbology that is widely used in the Usa, Canada, United Kingdom, Australia, New Zealand, in Europe and other countries for tracking trade items in stores. It consists of 12 numeric digits, that are uniquely assigned to each trade item.

To add UPC'southward to your listings, delight add it to your eCommerce platform. Our organization will sync and import the details and add it to your eBay listings.

If you do not accept UPC values for your product(southward) please get out the UPC field empty in your eCommerce platform.

You can check GTIN being here
https://gepir.gs1.org/index.php/search-past-gtin

 
You're not allowed to revise concluded listings.
 An eBay listing for this product previously existed but has since been concluded on eBay for some reason.
To resolve, y'all need to commencement cease the listing in our system, and then upload to eBay equally a new list.		 
It looks like you lot've reached the amount you tin list. You can listing up to <$xxxxx> in total sales this month. Request to list more: https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits&appId=0&refId=19
 Please see the following eBay page for farther data on selling limits and how to asking an increment from eBay:  http://pages.ebay.com.au/help/sell/sellinglimits.html
 
Considering you've specified Local Pickup But for this item, you lot can't crave immediate payment.
 This error tin can occur when 1 or more of the default eBay Concern Policies are missing.

Our system expects/creates the following eBay Business organization Policies, named exactly as per below:

  • Postage Policy = "bones"
  • Payment Policy = "PayPal"
  • Returns Policy = "ReturnPolicy"

e.g.

Notation: the eBay Business Policies must exist named exactly as to a higher place, as it is instance sensitive.

To check this, log into your eBay account and go to:

  • My eBay
  • Hover over the "Account" tab and select "Business concern Policies".

If whatsoever are missing, please create and name them equally per the to a higher place.

 
The email address you entered isn't linked to a PayPal account. If you don't have a PayPal account, you'll need to set ane up with this email address and then that buyers can pay you.
 Please check the following:
  1. Make sure your PayPal address is entered and spelled correctly in your eBay Payment Business Policy.
    e.thousand.
  2. Make sure your PayPal accost is entered and spelled correctly in your automated payment method.
  3. Ostend your email accost with Paypal.
  4. Make certain your PayPal address is correct in our organisation: go to Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.
If you lot receive an error relating to PayPal then it is an issue with your PayPal account.		 
                  Earlier y'all can listing this item we demand some additional information to create a seller's account.
This eBay error tin can occur when your eBay business relationship is missing an automatic payment method for eBay fees.

Information technology can also exist returned past eBay, if you lot have an expired credit carte designated equally your automated payment method on eBay.

To add/modify an automatic payment method on your eBay seller account:

  1. Login to your eBay seller business relationship.
  2. Go to "My eBay --> Account --> Seller Account".
  3. Click the "Automatic Payment Method" link to add/modify the automated payment method for your eBay account.
    e.g.

Further data on eBay automatic payment methods tin exist plant here.

 
The detail specific                  For sale by                  is missing. Add For sale by to this listing, enter a valid value, and ...
 This eBay error tin can occur when you have mapped your product to an eBay category that has mandatory Item Specifics.

For example, if you had mapped a product to the eBay AU category "Cars, Bikes, Boats > Motorcycles > Trail Bikes", so eBay requires that yous have set the Item Specific named "For auction by".

e.g.

Notation: the red asterix (*) next to the detail specific "For auction by" which indicates it'south a required field.

Typically it may be that you product has been incorrectly mapped to the incorrect eBay category.

The fastest manner to resolve the issue is to re-map your product to the correct, or a more relevant eBay category.

 
Only unmarried quantity items can exist listed in the category selected.
 On eBay, certain categories only permit sellers to list items in single quantities.

For case the eBay category "Cars, Bikes, Boats > Motorcycles > Trail Bikes" has this restriction.

To resolve the upshot, either limit the eBay quantity of the detail to "i", or alternatively you tin can try mapping the product to a more relevant eBay category.

 
Seller is not eligible to list a discounted item.
 This eBay warning means that your eBay business relationship is not currently enabled for strike-through pricing on your listings. Past default this feature isn't enabled on a seller business relationship. eBay only enables this feature for sellers it has vetted/qualified.

This alarm doesn't preclude your products from list on eBay, but products with a sale or strike-through cost, will non be brandish equally "on auction" by eBay on your listings.

due east.g. the post-obit pricing fields "Y'all save" and "Now" volition not be displayed on your eBay listings, even if the item is on sale.

You lot must get approved by eBay to participate in eBay'southward Strike-Through Pricing Program. Strike Through Pricing (STP) is normally reserved for managed accounts simply so to request that it be enabled, please contact your eBay account manager.
Marketplace Production Variant SKUs are not unique
 There are two possible reasons for getting this error on a product:
  1. An originally single variant product is now being sent every bit a multi-variant product - eBay will non allow this so the product needs to be completely concluded, deleted and re-listed.
    To resolve, end each of the listings in eBay.
    Get to each production page in eBaylink that has the error and deleted the product.
    Go to the Dashboard and get-go a fresh import from your eCommerce store.
  2. The variation information for the product from the eCommerce shop is not good particularly expert e.1000. dissimilar attribute names in unlike variants.

Then, information technology would have originally listed fine but now is not getting updated due to declining the validation rules.
validation error = VariationSpecificsSet container (Detail.Variations.VariationSpecificsSet) is required to list a Multi-SKU item.
 This error is similar to 2 validation errors mentioned above.  It happens when products in your Ecommerce store were single variant but them become mulit-variant or vice versa.

In that location are ii possible reasons for getting this error on a product:

  1. An originally single variant product is now being sent as a multi-variant product - eBay will not let this so the production needs to be completely concluded, deleted and re-listed.
  2. The variation data for the product from the eCommerce store is not good peculiarly proficient east.g. different attribute names in different variants.

So, it would have originally listed fine simply now is non getting updated due to failing the validation rules.
AND
If yous have products that have this error then it is likely that your product has been ready in your eCommerce store as a production with variations/options (eBay call this Multi-SKU) so eBay is expecting a variation merely you don't have them.

Cheque in your eCommerce shop for the products to encounter if there are variations and remove them if they are non required.

For example, often in Shopify the variation is called 'Title'. To resolve this, in your Shopify Store, Go into the production section of one of the products and under 'variants' remove any variations if these products don't come with variations.

You lot should besides double-check in the product page in our organisation, under Variations.

If there is merely one variation, and so Variation Name should exist empty, ie no options are defined. If you do have options, then at least 2 distinct values should exist provided.

In one case you take made changes in your eCommerce store go to the dashboard in our system and trigger a refresh by clicking 'Sync Now' from the dashboard so that the updates are sent upwardly to eBay.

Input data for tag <Item.PictureDetails.PictureURL[1]> is invalid or missing. Please cheque API documentation.		 This is usually acquired by a space in the prototype URL, which causes eBay to reject it, ie https://allthatdigi.com.au/wp-content/uploads/2018/09/testimage- -Moon.jpg
Resolution: remove the infinite in the image name and run a full sycn to update the product and marketplace.

The underscore grapheme is as well not a valid grapheme
piicture name should merely  comprise the ASCII letters 'a' through 'z' (in a instance-insensitive manner), the digits '0' through 'ix', and the hyphen ('-')"
At to the lowest degree ane valid stamp service must exist specified.
 This is normally acquired past a missing business policy within eBay.

Navigate to Omnivore ->settings-> eBay Australia->Shipping
Check for errors like this
and ensure you have a matching eBay Business Policy for the shipping method in Omnivore as per
http://world wide web.bizpolicy.ebay.com.au/businesspolicy/manage
eBay security policy merely allows HTTPS resources in listings
This is usually caused by providing an http URL for your logo

To resolve change the URL to https: as per
Tin can I Change The Logo In My Product Listing Page?
Currency is unchangeable when revising or relisting an particular. This mistake can occur if the product is a indistinguishable listing.  If you see this error on a product check and exist certain that  you do not have a manual listing on eBay that is really a indistinguishable products.

It is all-time to search using the SKU or the product championship.

If you did have manual listings on eBay when you lot started using Omnivore and yous did non link them all then you may have duplicates.

The only way to fix this error is to correctly end your indistinguishable listings on eBay.

A full listing of eBay errors tin can too be establish here:

http://developer.ebay.com/devzone/xml/docs/reference/ebay/errors/errormessages.htm